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A continuación se encuentran, nuestros faqs por secciones, las respuestas a las preguntas más comunes que tienen nuestros viajeros con respecto a los procedimientos de las reservaciones y la realización de nuestros tours.

FAQs

Before Travelling

The inhabitants of the following countries do not need a visa to enter Colombia for a period of 90 days, and it is sufficient to present a passport with a minimum validity of 6 months:
Andorra, Antigua and Barbuda, Argentina, Australia, Austria, Azerbaijan, Bahamas, Barbados, Belgium, Belize, Bolivia, Brazil, Brunei Darussalam, Bulgaria, Bhutan, Canada, Slovakia, Slovakia, Slovenia, Spain, United States of America, Estonia, Fiji, Finland, France, Georgia, Czech Republic, Republic of Korea, Republic of Korea, Costa Rica, Croatia, Denmark, Dominica, El Salvador, Greece, Guatemala, Guyana, Honduras, Marshall Islands, Solomon Islands, Israel, Italy, Jamaica , Japan, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Micronesia, Monaco, Norway, New Zealand, Netherlands, Palau, Panama, Papua New Guinea, Paraguay, Peru, Poland, Portugal, United Kingdom of Great Britain and Northern Ireland, Dominican Republic, Dominican Republic, Saint Kitts and Nevis and Saint Marino, Saint Lucia, Vatican, Saint Vincent and the Grenadines, South Africa, Sweden, Switzerland, Suriname, Trinidad and Tobago, Turkey, Uruguay and Venezuela .
The inhabitants of countries that do not appear in the previous list, will need a visa to enter Colombia.

In Colombia it is possible to process the following types of visa:

  • Visa Type V: It is exclusive for foreigners entering the country temporarily to visit or attend some kind of event. This visa lasts for up to two years.
  • Visa Type M: This visa is for foreigners who wish to settle permanently in Colombia or those with permanent employment within the country and those who arrive as refugees. This visa is for three years.

Visa Type R: This permit is for those wishing to settle permanently in Colombia. The applicant must have been in the country for two uninterrupted years, be the mother or father of a Colombian or his permanent partner. The validity of this visa is indefinite.

Your flight from abroad will arrive at El Dorado International Airport, located in the city of Bogotá (Cundinamarca Department) and approximately 20 minutes from the historic center of Bogotá. If your destination is to go to another city in the country, you can go to the offices of the national airlines in order to continue your trip.

At airports, departure rates may vary depending on the value of the tax unit at the time you travel. The updated information can be consulted by contacting our travel agents.

In Colombia there are many exchange houses that will allow you to change your currency to Colombian Peso (COP), Keep in mind that exchange rates may vary.

In Colombia there is a taxi or public transport service that can be transferred from the airport or from / to your hotel with charges in local currency. You can also use a car rental service.

Will I need a power adapter in Colombia?

If you are wondering, will I need a power adapter in Colombia? here you can find some information. In Colombia, frequent electricity is from 110 volts to 120 volts and with A/B type plugs. So taking these data into account, evaluate if you will need an adapter on your next trip to Colombia.

¿Necesitare un adaptador de corriente en Colombia?

Lost City

Can I visit Lost City without a guide?

If you are wondering if I can visit the Lost City without a guide? here we are going to give you some information. The Lost City is located inside anarchaeological park where you have to cancel the entrance to the park and request permits to travel in the areas of competence of the peasants and the indigenous communities that take care of it. For this reason, it is advisable to have an operator with experience in the area.

visit Lost City without a guide?

What is the cost of the Lost City Tour?

If you are wondering, What is the cost of the Lost City Tour? here we are going to give you some information. The Cost of the 4 Day Tour is $ 1,100,000 COP per person, if you want to do it in a more relaxed way and put one more day, you can do the Lost City Tour of 5 Days at a cost of $ 1,150,000 COP per person. In both, all transfers, to and from Santa Marta, where the tour begins, all meals with soda and snack are included. In addition, they are included, entrance to the park and taxes, accident insurance and rescue within the park.

Cost of the Lost City Tour

How to get to Lost City?

If you are wondering how to get to the lost city? here I am going to give you some information. If we are already in Bogotá, we can take a national flight to Santa Marta which has a duration of about 1 hour, it is not recommended to take a bus even if there is the possibility, as the duration is really excessive, even if the roads are in excellent condition, but they are not real highways and the duration is about 16 hours, but if you want to travel at night and save a little something on overnight stays we can consider this option.

Once in Santa Marta, we have to go to the Terminal de Transportes and from there we have to take a bus towards Palomino and get off a few kilometers before in La Aguacatera. At this point, if we are not in a group and have not reserved a 4×4 Jeep, we can venture out with a motorbike transfer to Machete Pelao (El Mamey), where the trek to Ciudad Perdida begins.

How to get to Lost City?

Reservation

Refund policies may vary according to the hotel and tour package you choose. For specific information you can contact one of our travel agents.

TC Travel is an agency specialized in tourism located in Santa Marta, with headquarters CC Plaza S. Francisco Cl. 13 #3-13 Santa Marta – Magdalena.

  • In addition, we have a wide online presence through our website and social networks.
  • We have a professional team trained and experienced in travel and reservation of tour packages for our beautiful Colombia.
  • Our goal and mission is to provide you with easy access to your next trip to Colombia.
  • We have immediate contact availability through the different means that we place at your disposal.
  • We accept various means of payment for your convenience.

We offer support and personalized attention for your well-being.

If you want to make a reservation, we leave our different ways of contact at your disposal, there will always be a Customer Service person to answer your questions:

  • Phone: +58 295-9350513 +58 295-2613512 (office hours from 9am to 6pm)
  • WhatsApp: +57 321-5660236 +58 414-7971196

E-mail: [email protected] [email protected]

Promotions that include transfers will have it specified in their information area.

The published rates do not include flights unless otherwise indicated in them.

If you want to modify a reservation it is necessary to contact us and make the request. We will analyze your case and depending on the availability of the hotel, the modification will be made or not.

Weather

How is the climate in Colombia?

The climate in Colombia varies according to the geographical position influenced by the mountains that characterize it, with a temperature of 30 ° C on the coast and in the plains, up to 0 ° C in the Andes mountain range and in the Sierra Nevada de Santa Marta. Bogotá has a pleasantly cool climate, in the early hours of the day and after sunset it can reach up to 10°C, with warm temperatures in the rest of the day up to 20°C.

How is the climate in Colombia?